Incline Mail Service  
310.717.0853

Email: info@InclineMailService.com
PO Box 5722, Incline Village, NV 89450

FAQ's

What are your prices?
• From an Incline Village or Crystal Bay post office box - our mail forwarding service fee is $15 per pick-up, and we bill you for the postage.
• From a cluster box or home mailbox - our mail forwarding service fee is $25 per pick-up, and we bill you for the postage.
Additional post office boxes - forwarded to same address are $5 each.

Can I contact you on the weekend?
Yes. We are available 24/7 for customer service. You can call or text 310.717.0853 or email info@inclinemailservice.com

How do you send my mail?
We forward thru the US Post Office. We send by first class in waterproof, tear-proof mailitng bags, or by priority in flat-rate envelopes/boxes. If you would like to always get mail by priority we can do that.

Can you FedEx or UPS my mail?
Yes. If you don't want to use USPS we will put it on our FedEx or UPS account and bill you for the postage. If you have your own accont we can use that also.

What if I travel a lot and want mail sent different places?
Just email, call or text us with the address and dates and we will send it accoringly.

Do you offer a Call-in option?
Yes. You can call-in when you go out of town even if it's for just one mailing. We mail out on Friday's and need a 24-hour notice.

Can you forward my mail to another country?
Yes. We can forward your mail to an international address. We also offer a scan-email service depending on how much mail you get (for an additional $5 fee), contact us to discuss the best option for you.

What if my mail comes to my home mail box?
We can pick-up and froward mail from a home mal box or cluster box in Incline Village or Crystal Bay. This service is $25 per pick-up.


Can you hold my mail?
Yes. We can hold your mail. Some customers have us hold the bulk/standard mail until they come back to town.

What if I only want certain things forwarded?
You tell us what you want and don't want. We personalize it for you.

Can you forward mail to more than one person per box?
Yes. We can split your mail to go to separate people. This service is $5 per additional address forwarded to.

When do you send my mail?
We pick-up mail on Thursday afternoon and send it out on Friday's.

What if I get a package?
We will pick-up all mail, even large packages. We will forward or hold it, whatever you want.

What if a package accidentally gets delivered to my house?
If you are an Incline Mail Service customer and a package was delivered to your home by mistake and it's sitting outside, we can go to your home (in Incline or Crystal Bay) and forward it to you (or hold it until you return) for a small fee.

What if I get certified or registered mail?
We will sign for it (as your agent).

Do you pick-up from Crystal Bay?
Yes. Our mail forwarding service covers Incline Village and Crystal Bay, NV

Do I have to make a commitment?
No. There is no commitment to the amount of times we forward. Sign-up and cancel whenever you like.

How do I pay?
Billing is done monthly for weekly clients and quarterly for monthly and bi-monthly clients. You prepay for the service and we bill you for the postage. We accept PayPal, Venmo, Check or Cash.


Will you handle my box renewal?

We can pay your annual box rental fee for you so you won't lose your box. We will bill you after. Or if you want to pay your own it's easy to do online at www.usps.com/poboxes


What do you do with the mail I don't want?
We recycle all unwanted mail.

What if I have more than one PO Box?
We charge $5 for each additional box forwarded to the same address.


Can I have my mail sent to your post office box?
No. You must have your own post office, cluster or home mail box.

Do you sell PO Boxes?
No. You must have your own box (or cluster box) set up with the post office in Incline or Crystal Bay. Let us know if you need any assisance.

Can you pick up my mail and packages from the post office and bring it to my home in Incline Village or Crystal Bay?
Yes. Not everyone gets home mail delivery so we will collect your mail and packages from the post office and deliver it to you. Contact us to arrange a one-time or scheduled delivery.


Sign up now! - Call Heather in Incline at 310.717.0853 or Email
Download Forwarding Agreement

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